gw40 Terms & Conditions

1 Definitions

In these Terms & Conditions, the following terms shall have the meanings set out below unless the context clearly requires otherwise:

• "gw40" refers to the gw40 online casino and sports betting platform, accessible at gw40.im, and the entity operating it.
• "Platform" means the gw40 website, mobile browser interface, and any associated services or software made available by gw40.
• "Player" / "You" / "User" refers to any individual who registers for or uses a gw40 account.
• "Account" means the personal account opened by a Player upon successful registration with gw40.
• "Balance" means the total of real-money funds held in a Player's gw40 account at any given time, excluding locked bonus funds.
• "Bonus Funds" means promotional credits awarded by gw40 that are subject to wagering requirements before they or any winnings derived from them can be withdrawn.
• "KYC" (Know Your Customer) refers to the identity and address verification process that gw40 is required to conduct before processing withdrawals.
• "Wagering Requirement" means the number of times a bonus amount must be staked on eligible games before withdrawal of associated funds is permitted.
• "BDT" / "৳" refers to the Bangladeshi Taka, the primary currency supported on the gw40 platform.
• "Prohibited Jurisdiction" means any country or territory from which access to or use of the gw40 platform is restricted or forbidden under applicable law.

2 Eligibility

2.1 Age Requirement

The gw40 platform is strictly restricted to individuals who are 21 years of age or older. By registering an account or using the platform in any capacity, you represent and warrant that you meet this minimum age requirement. gw40 reserves the right to request proof of age at any time and to suspend or close any account where age verification cannot be satisfactorily completed.

2.2 Jurisdiction

You are solely responsible for ensuring that your use of the gw40 platform complies with the laws applicable in your jurisdiction. gw40 does not make any representation that access to or use of the platform is lawful in your territory. Players located in jurisdictions where online gambling is explicitly prohibited by local statute are not permitted to register or use the gw40 platform.

2.3 Single Account Rule

Each individual may hold only one gw40 account. Opening multiple accounts — whether under the same or different names, email addresses, or payment methods — is strictly prohibited and constitutes a material breach of these Terms. Where multiple accounts are discovered, gw40 reserves the right to close all associated accounts and confiscate any balances held across them.

2.4 Accurate Information

You must provide accurate, current, and complete information when registering your gw40 account and must promptly update that information should it change. Providing false, misleading, or incomplete registration details is a breach of these Terms and may result in immediate account suspension and forfeiture of all balances.

3 Account Registration

3.1 Registration Process

To use the gw40 platform, you must complete the registration process by providing a valid email address, a secure password, your full legal name, date of birth, and a valid mobile number. gw40 may request additional information at registration or at any subsequent point as required for compliance or verification purposes.

3.2 Identity Verification (KYC)

Before any withdrawal can be processed, gw40 requires all Players to complete a Know Your Customer (KYC) verification process. This typically requires submission of the following documents:

• A government-issued photo identity document (National ID card, passport, or driving licence);
• Proof of residential address dated within the past three months (utility bill, bank statement, or government correspondence); and
• Where applicable, proof of ownership of the payment method used for deposits (e.g., a screenshot of the bKash or Nagad account registered in your name).

gw40 reserves the right to request additional documentation at any time. Failure to provide satisfactory documentation within a reasonable timeframe will result in the suspension of withdrawal privileges until the matter is resolved.

3.3 Account Currency

All gw40 accounts are denominated in Bangladeshi Taka (৳ / BDT). All deposits, wagers, winnings, bonuses, and withdrawals are calculated and displayed in BDT. gw40 does not currently support multi-currency accounts.

4 Account Security

4.1 Password Responsibility

You are solely responsible for maintaining the strict confidentiality of your gw40 account credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any third party under any circumstances. gw40 staff will never ask you for your password through any communication channel.

4.2 Unauthorised Access

You must notify gw40 immediately via live chat or email at [email protected] if you become aware of or suspect any unauthorised access to your account. All transactions completed through your account credentials prior to such notification will be treated as authorised unless gw40 determines otherwise at its sole discretion.

4.3 Two-Factor Authentication

gw40 strongly recommends that all Players enable two-factor authentication (2FA) on their accounts. 2FA provides an additional layer of security by requiring a one-time code — sent to your registered mobile number — in addition to your password at each login. Enabling 2FA is the single most effective step you can take to protect your gw40 account.

5 Deposits & Withdrawals

5.1 Accepted Payment Methods

gw40 currently accepts deposits and withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without prior notice. gw40 does not charge a platform-side fee on standard deposits or withdrawals, though your payment provider may apply their own transaction fees.

5.2 Minimum Deposit

The minimum deposit on the gw40 platform is ৳500. There is no maximum deposit limit, though very large deposits may trigger enhanced due-diligence checks as required under our compliance obligations. Deposits are generally credited to your account balance instantly upon confirmation from your payment provider.

5.3 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000. Withdrawals are subject to the following conditions:

• Your KYC verification must be fully completed and approved;
• You must have wagered at least the equivalent of your total deposit amount once on eligible games prior to any withdrawal (this is a standard anti-money-laundering requirement and is separate from any bonus wagering requirements);
• Withdrawals will be processed to the same payment method used for your most recent deposit wherever technically possible;
• Withdrawal processing times are typically within 24 hours for bKash and Nagad; card withdrawals may take 3–5 business days depending on your issuing bank.

5.4 Withdrawal Limits

Standard daily withdrawal limits and weekly caps apply and are displayed within your account settings. Players who consistently reach these limits may apply to the support team for a limit review. gw40 reserves the right to perform additional verification checks before processing withdrawals that significantly exceed a Player's normal activity pattern.

5.5 Anti-Money Laundering

gw40 operates in compliance with internationally recognised anti-money laundering (AML) principles. All funds deposited into a gw40 account must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited. gw40 reserves the right to freeze account balances and request source-of-funds documentation where unusual transaction patterns are identified.

6 Bonuses & Promotions

6.1 General Bonus Terms

All bonuses and promotional offers made available through the gw40 platform are subject to these general terms as well as any specific conditions stated in the individual promotion. In the event of any conflict, the specific promotion terms shall prevail over these general terms.

6.2 Wagering Requirements

Bonus funds and any winnings derived from bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full. The specific wagering multiplier, eligible games, and time limit for each bonus are set out in the individual promotion details. Wagers placed on excluded games (typically live casino, certain table games, or jackpot slots) do not contribute towards the wagering requirement unless expressly stated otherwise.

6.3 Bonus Abuse

Any attempt to abuse the gw40 bonus system — including but not limited to placing low-risk hedged bets to meet wagering requirements, opening multiple accounts to claim bonuses multiple times, exploiting software errors or promotions that are manifestly offered in error, or coordinating with other players to meet bonus conditions — constitutes a material breach of these Terms. gw40 reserves the right to cancel bonuses, confiscate winnings, and permanently close any account engaged in bonus abuse.

6.4 Expiry

All bonus funds and free spins have an expiry date specified in the individual promotion terms. Expired bonus funds and any winnings associated with them will be removed from your account balance automatically at the point of expiry. gw40 will not reinstate expired bonuses under any circumstances.

7 Betting & Gaming Rules

7.1 Game Integrity

All casino games available on the gw40 platform use certified Random Number Generator (RNG) technology independently audited for fairness. Game outcomes are generated entirely at random and cannot be influenced by gw40 or by any Player. The published Return to Player (RTP) percentages for each game reflect long-term statistical expectations and do not guarantee specific outcomes in any individual session.

7.2 Betting Markets

Sports betting markets — including cricket (BPL, IPL, T20 World Cup, ICC tournaments), football, kabaddi, and other sports — are offered subject to the specific rules of each market published on the platform. gw40 reserves the right to void any bet placed on a market that was offered in error or where the integrity of an event is under investigation.

7.3 Minimum and Maximum Stakes

Minimum and maximum stake limits apply to all games and betting markets and are displayed at the point of placing a wager. gw40 reserves the right to apply individual stake limits to specific Players based on their betting patterns, without being required to provide an explanation for doing so.

7.4 Technical Errors

In the event of a technical malfunction, disconnection, or software error that affects the outcome of a game or bet, gw40's records shall be the authoritative source for determining the correct outcome. If an error causes an incorrect game result to be displayed, gw40 reserves the right to correct the displayed result and adjust balances accordingly. Where a satisfactory resolution cannot be determined from available records, affected wagers may be voided and stakes returned.

8 Prohibited Conduct

The following conduct is strictly prohibited on the gw40 platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of all balances, and where appropriate, referral to relevant law enforcement authorities:

• Opening or operating more than one gw40 account;
• Providing false, misleading, or fraudulent registration or KYC documentation;
• Using the platform if you are under 21 years of age;
• Depositing funds originating from criminal activity or using the platform to launder money;
• Using third-party payment methods not registered in your own name;
• Exploiting software bugs, errors, or vulnerabilities — any such discovery must be reported to [email protected] immediately;
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the platform;
• Colluding with other players in live casino or poker games to gain an unfair advantage;
• Engaging in or facilitating match-fixing or any form of sports integrity violation in connection with betting markets;
• Attempting to charge back, reverse, or dispute legitimate deposits to your gw40 account;
• Harassing, threatening, or abusing gw40 staff or other players through any communication channel.

9 Responsible Gaming

gw40 is committed to promoting responsible gambling and to providing tools that help Players maintain control over their gaming activity. The following self-management tools are available to all Players directly within their account settings:

• Deposit Limits: Set daily, weekly, or monthly caps on the total amount you can deposit into your gw40 account.
• Loss Limits: Restrict the maximum amount you can lose within a defined period.
• Session Time Reminders: Configure notifications that alert you when you have been logged in for a specified duration.
• Cooling-Off Period: Temporarily suspend your account for a period of your choosing (24 hours to 6 weeks).
• Self-Exclusion: Permanently exclude yourself from the gw40 platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of 12 months.

If you believe that gambling may be negatively affecting your life, we strongly encourage you to contact our support team at [email protected] or use the self-exclusion tool immediately. gw40 staff are trained to assist Players in accessing responsible gaming resources without judgment.

10 Intellectual Property

All content on the gw40 platform — including but not limited to the website design, logo, graphics, text, game interfaces, software, data feeds, and promotional materials — is the intellectual property of gw40 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the gw40 platform for personal recreational purposes only. You may not reproduce, distribute, modify, publicly display, create derivative works from, or commercially exploit any content from the gw40 platform without the express prior written consent of gw40.

Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of the respective studio and is licensed to gw40 for display on the platform. Use of such content outside the gw40 platform is strictly prohibited.

11 Limitation of Liability

11.1 Platform Availability

gw40 makes reasonable efforts to ensure that the platform is available continuously; however, we do not guarantee uninterrupted access. The platform may be temporarily unavailable due to scheduled maintenance, technical failures, or circumstances beyond our reasonable control. gw40 shall not be liable for any losses arising from platform unavailability.

11.2 Gambling Losses

By using the gw40 platform, you acknowledge that gambling carries inherent financial risk and that you may lose all funds deposited. gw40 accepts no liability for gambling losses incurred by Players using the platform in accordance with these Terms. You assume full and sole responsibility for all betting and gaming decisions made through your account.

11.3 Third-Party Services

gw40 is not responsible for the availability, accuracy, or reliability of third-party payment providers, game studios, or data services integrated into the platform. Any disruption to these third-party services that affects your use of gw40 will be addressed by gw40 on a commercially reasonable basis, but gw40 cannot be held liable for failures originating outside its direct control.

11.4 Maximum Liability Cap

To the fullest extent permitted by applicable law, gw40's total aggregate liability to any Player in connection with their use of the platform shall not exceed the total amount deposited by that Player into their gw40 account in the 30-day period immediately preceding the event giving rise to the claim.

12 Privacy & Data

gw40 collects, processes, stores, and protects your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering a gw40 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Your personal data will never be sold to third parties. It will only be shared with third parties to the extent necessary for the operation of the platform (e.g., payment processors, KYC verification providers) or as required by applicable law. For full details of how gw40 handles your data, please review the Privacy Policy.

13 Amendments to These Terms

gw40 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, gw40 will notify registered Players via the email address associated with their account and will update the "Last Updated" date at the top of this page. The revised Terms will take effect 7 days after the notification date unless a shorter period is required for legal or regulatory compliance reasons.

Your continued use of the gw40 platform after the effective date of any amended Terms constitutes your acceptance of those amended Terms. If you do not agree with the amended Terms, you must cease using the platform and may request account closure and withdrawal of your remaining balance by contacting [email protected].

14 Governing Law & Dispute Resolution

14.1 Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which gw40 is licensed to operate. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

14.2 Dispute Resolution Process

In the event of any dispute relating to your gw40 account, transactions, or the outcome of a game or bet, you must first contact gw40's customer support team at [email protected] with full details of your complaint. gw40 commits to acknowledging all complaints within 24 hours and providing a substantive response within 5 business days. The majority of disputes are resolved at this stage.

14.3 Records as Evidence

gw40 maintains comprehensive records of all account activity, transactions, game outcomes, and communications. In the event of any dispute, gw40's server records shall be treated as the primary source of evidence unless a clear and demonstrable technical error can be shown to have affected those records.

15 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the gw40 platform, please contact our support team through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly within the gw40 platform after logging in to your account
• Response Time: All email enquiries are acknowledged within 24 hours. Substantive responses are provided within 5 business days for complex matters.

Support is available in English. Our team operates on Bangladesh Standard Time (BST, UTC+6) but provides cover around the clock via a rotating support schedule.